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2021 Philippines Travel Guidelines COVID19 – NAIA ARRIVAL Process & Requirements

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2021 Philippines Travel Guidelines COVID19 - NAIA ARRIVAL Process & Requirements

Last updated: PH Local Time, August 12, 2021

Starting 2021, a new entry process for international passengers arriving at Manila’s Ninoy Aquino International Airport (NAIA) has been implemented, following the latest resolution of the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID). These measures are still a part of the response to manage the COVID-19 pandemic.

We encouraged you to read this article before you plan and buy your plane tickets going back to the country. Today’s travel guidelines is very much different from what we accustomed before, so preparation is needed. This guide is specifically for Filipino international passengers arriving at NAIA only.

Please be advised that eligible passengers for travel to the Philippines, including documentary and additional requirements are subject to change and assessment of the Immigration Officer upon arrival in the Philippines:

There are two classifications for Filipino passengers:

  • OFWs (Overseas Filipino Workers). is a person from the Philippines who is living and working in another country, typically on a temporary basis. This includes land-based OFWs and seafarers/sea-based OFWs. Families traveling together with at least one OFW will be considered all OFWs.
  • Non-OFWs. refer to Returning Overseas Filipinos (non-OFW students, non-OFW Balikbayan, non-OFW tourist, etc.), spouse and children of Filipinos, diplomats, foreign officials accredited by the Philippines, and eligible non-Filipino/foreign citizens.

If you’re flying to NAIA, here’s a guide on what to do before your flight and the protocols upon arrival.

Process for OFWs

BEFORE YOU FLY AND DURING CHECK-IN

1. All travelers should register to the Bureau of Quarantine e-Health Declaration Card including children. Register to the BOQ One Health Pass (OHP) to declare your personal information, health status, and travel history. Please note that this is a 2-step registration process.

Step 1: Register through https://www.onehealthpass.com.ph/e-HDC and completely fill-out all required fields. Upon completion, please ensure to save a copy of your unique transaction number which you need as you finish your registration for the e-HDC before boarding your flight.

Step 2: Prior to boarding, answer the e-HDC at https://www.onehealthpass.com.ph/e-HDC by entering your unique transaction number to retrieve your record. Upon completing all the information, you will receive your unique QR code which you need to present before boarding and upon arrival

For land-based OFWs, create/update your account on the OFW Assistance Information System (OASIS) at http://oasis.owwa.gov.ph/

For Seafarers/Sea-based OFWs – bit.ly/ECIFsea

2. Download the TRAZE App. This is the contact tracing app that you MUST have when using airports in the Philippines. Make sure to download the app and sign up for an account BEFORE going to the airport if you don’t want to add up on the long queue assistance center. This will be checked by airline staff upon check in. For more info on how to use this app, read: TRAZE APP TUTORIAL!

3. Upon check-in, sign the Declaration and Waiver Form presented by the airline’s check-in agent, indicating that you are healthy and fit to travel.

DURING THE FLIGHT

Accomplish the Bureau of Customs Form, OWWA Care Slip, and Arrival Card. Ensure that the copy of your One Health Pass QR code (before the flight step) is available for presentation upon arrival.

WHEN YOU ARRIVE

  1. Upon arrival, listen to the briefing conducted by the Philippine Coast Guard.
  2. Undergo a temperature check, present the BOQ One Health Pass QR Code upon deplaning, and proceed to the designated waiting area. 
    • For sea-based OFWs, wait for your turn to proceed to the verification booth. Present your QR code. 
    • For land-based OFWs, you may skip this step.
  3. Clear with immigration and submit the Arrival Card.
  4. Proceed to your respective desks for your quarantine hotel assignment:
    • For land-based OFWs and your dependents, proceed to the Overseas Workers Welfare Administration (OWWA) Desk. Present the same QR code from the e-CIF and submit the OWWA Project Care Slip.
    • For sea-based OFWs and your dependents, proceed to the Maritime Industry Authority (MARINA) Desk
  5. Claim your baggage at the designated carousel and clear with Customs Check.
  6. Exit the terminal and wait for your shuttle/bus that will take you to your assigned hotel.

AT THE QUARANTINE HOTEL

  • Check in at your hotel and wait for the schedule of your test on day 7. Please be reminded that your scheduled test may be postponed the next day or at a later date for any unforeseen circumstances (e.g., typhoons, flashfloods, strikes, shift in stricter community quarantine status, etc.).
  • Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.
  • Your accommodation and food during your stay will be shouldered by the Philippine government. Any additional hotel fees due to required extensions will be shouldered by their governing agency.

GOING HOME

  1. If you test positive, the BOQ shall transfer you to a designated hospital for further medical management. 

If you test negativeyour test result and quarantine certificate will be released on day 9 of your quarantine stay. You are allowed to check out only on the tenth day of your stay, even if your test results and certificate are released at an earlier time. Present your test result together with your medical certificate to the assigned quarantine personnel at your hotel for clearance. For a hard copy of your certificate, printing services will be available at your hotel. To follow up on your test results, please contact OWWA or your respective LMAs.

2. Once you are cleared, you may contact your relatives to pick you up and bring you home.

For Land-Based OFWs, you may coordinate with OWWA or use the OWWA Uwian Na portal for further transportation needs after your final point of arrival.

For Sea-Based OFWs, you may coordinate with your Local Manning Agency (LMA) for further transportation needs after your final point of arrival.

3. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).


Process for Non-OFWs

BEFORE YOU FLY AND DURING CHECK-IN

1. All travelers should register to the Bureau of Quarantine e-Health Declaration Card including children. Register to the BOQ One Health Pass (OHP) to declare your personal information, health status, and travel history. Please note that this is a 2-step registration process.

Step 1: Register through https://www.onehealthpass.com.ph/e-HDC and completely fill-out all required fields. Upon completion, please ensure to save a copy of your unique transaction number which you need as you finish your registration for the e-HDC before boarding your flight.

Step 2: Prior to boarding, answer the e-HDC at https://www.onehealthpass.com.ph/e-HDC by entering your unique transaction number to retrieve your record. Upon completing all the information, you will receive your unique QR code which you need to present before boarding and upon arrival

Important reminder applicable only for non-OFW and non-Filipino passengers on Middle East flights to Manila: Your flight will arrive in Ninoy Aquino International Airport Terminal 1. Your RT-PCR test will be administered by DOH-accredited Philippine Airport Diagnostics Laboratory (PADLab). Please register on PADLAb’s portal as early as 3 days before departure at https://www.padlab.ph/DLS/eCIFv8.

2. Download, print, and accomplish the Affidavit of Undertaking for submission upon arrival in the Philippines. Please ensure to write your address and contact details in the Philippines.

3. Download the TRAZE App. This is the contact tracing app that you MUST have when using airports in the Philippines. Make sure to download the app and sign up for an account BEFORE going to the airport if you don’t want to add up on the long queue assistance center. This will be checked by airline staff upon check in. For more info on how to use this app, read: TRAZE APP TUTORIAL!

4. Ensure to have a confirmed booking at a hotel accredited by Tourism and Health Agencies, and for 10 days to accommodate the schedule of your test and the release of results.

Please click here for the list of Quarantine Hotels in Manila

In compliance with Philippine regulations, only one person is allowed per room, except for the following:

  • Families with minor children below 18 years old (if the traveling family has two or more adult members, only one adult can stay with the minor children) 
  • A Person With Disability (PWD) and his/her companion (only one adult companion is allowed)
  • Travelers with medical emergencies

A waiver for special cases is available upon arrival for other exemptions not stated above. 

5. Upon check-in, sign the Declaration and Waiver Form presented by the airline’s check-in agent, indicating that you are healthy and fit to travel.

DURING THE FLIGHT

  1. Accomplish the Bureau of Customs Form, Affidavit of Undertaking, and Arrival Card.
  2. Ensure you have a copy of your One Health Pass QR code (Before flight step)


WHEN YOU ARRIVE

  1. Upon arrival, listen to the briefing conducted by the Philippine Coast Guard.
  2. Undergo a temperature check, present the BOQ One Health Pass QR Code upon deplaning, and proceed to the designated waiting area.
  3. Proceed to the hotel desk. Hotel coordinators shall verify your hotel booking or assist you in your reservation if you have not made one yet. Please ensure that hotel verifiers have signed or stamped your Affidavit of Undertaking.  You shall also make the transportation arrangement to your hotel at these desks. If you have not made a pre-arranged hotel transfer, accredited taxis are available. A sticker will be placed at the back of your passport upon verification.
  4. Proceed to the swab verification booth. Present your passport and the QR code sent to you after accomplishing the e-CIF. Another sticker will be placed at the back of your passport upon verification.
    • For non-Filipinos: In compliance with Philippine regulations, laboratory partners must secure a photocopy of your passport and proof of accommodation/residence in the Philippines.
  5. Pay for your RT-PCR Test. The test costs Php 3,500 (previously Php 4,000 until June 30, 2021). Senior Citizen and PWD discounts apply. For passengers arriving in NAIA Terminal 2, you may pay in cash (PHP or USD), card, GCash, PayPal™, WeChat Pay, or Alipay. For passengers arriving in NAIA Terminal 1, you may pay in cash or card.
  6. ATMs are available inside the terminal. If you availed of the prepayment facility, please present the payment confirmation email.
  7. Help Desks are available at the waiting area for passengers who do not have smart devices/phones. Charging stations are also available.
  8. Clear with immigration and submit the Arrival Card.
  9. Claim your baggage at the designated carousel and clear with Customs Check. Submit the Bureau of Customs Form.
  10. Submit the Affidavit of Undertaking before exiting the terminal. Proceed to your booked hotel through your preferred mode of transportation.

AT THE QUARANTINE HOTEL

  1. Check in at your hotel and wait for the schedule of your test.
    • If you arrived at NAIA Terminal 1, please wait until the seventh (7th) day for your RT-PCR test.
    • If you arrived at NAIA Terminal 2, on day 3 of your quarantine stay, you will receive a follow up e-mail that confirms the hotel you are staying in, and updates your health through an assessment checklist. You must answer this online form no later than day 4 of your stay. To confirm, visit the online portal at https://bit.ly/PALswabday
    • On day 6 of your stay, our testing partner may contact you or your hotel to confirm your schedule and location. Please be reminded that your scheduled test may be postponed the next day or at a later date for any unforeseen circumstances (e.g., typhoons, flashfloods, strikes, shift in stricter community quarantine status, etc.).
    • Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.
  2. On the day of your test, please present your passport, QR code, and payment receipt to the personnel who will administer your test. To follow up on your test results, you may contact our testing partner through the following channels (applicable for passengers who arrived in NAIA T2 only)::
  3. Your accommodation and food during your stay including fees due to required extensions will be at your own expense. In compliance with Philippine regulations, delivery of outside food to your hotel is not allowed.

GOING HOME

If you test positive, the BOQ shall transfer you to a designated hospital for further medical management. 

If you test negative, your test result will be released on day 9 of your quarantine stay. After, you may obtain your BOQ medical certificate by e-mailing boq.qc1@gmail.com and helpdeskboq@gmail.com the following details: Complete Name, Complete Address, Current Hotel & Room Number, Country of Origin, Date of Arrival to the Philippines, Number of Quarantine Days and an Attachment of your OFFICIAL test result (screenshot or file with password).

You are allowed to check out only on the 10th day of your stay, even if your test results and certificate are released at an earlier time. Please present your negative test result together with the BOQ Medical Quarantine Certificate for clearance. If you need a hard copy of your result and certificate, printing services are available at your quarantine hotel. 

To follow up on your request, you may call the BOQs landline at (02) 5318-7500, or through these mobile numbers: 0961-899-0779, 0951-210-8105, or 0926-629-0723.

Once cleared, you can call your relatives and respective Local Government Units (LGU) to pick you up or arrange for your transportation going home. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).

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